Supply Chains Building a Digital Twin of the Customer

Integrate DToCs into your digital supply chain strategy.

Digital twins of the customer (DToC) is an emerging technology that will have a transformational impact on supply chain’s ability to mitigate risk, manage supply and demand, and enhance customer experience. Chief supply chain officers (CSCOs) must accelerate supply chain investment and engage in its development.

Sixty percent of CSCOs are currently piloting or planning to implement supply chain digital twin(s) in their organizations. What is your approach to integrating DToCs into your digital supply chain strategy?

Download the report to learn how to:

  • Prioritize your DToC strategy
  • Mitigate top barriers to DToC implementation
  • Access the data you need to create a DToC

Download Digital Twin of the Customer Report

Drive innovation from a supply chain digital twin.

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    Gartner support for supply chain digital transformation

    Digital is a key priority for most supply chain leaders, but many struggle to develop digital planning capabilities. Start by building a supply chain digital transformation roadmap that addresses both short-term improvements and a strategic long-term vision. Learn more about our support for supply chain digital transformation, proven to drive growth, mitigate risk and optimize costs.