Top-performing tech organizations are more likely to have successful pivots than trailing tech organizations. Tech CEOs navigate strategic pivots across four overarching categories:

  • Product-centric pivots

  • Go-to-market pivots

  • Technology/platform pivots

  • Customer-centric pivots

This research explores how top performers navigate pivots by drawing a comparison between the top and trailing performers based on the type of pivots, the key performance indicators (KPIs) guiding pivots, factors validating pivot decisions, and the organizational culture.

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