Gartner Research

Ignition Guide to Creating a Workforce Development Plan for I&O

Successfully execute a workforce development plan

Analyst(s): Infrastructure and Operations Research Team

Infrastructure and operations staff need to develop new skills and competencies to help deliver business outcomes and adapt to rapidly changing business and technology environments.  I&O leaders can use this research to plan and develop their workforce for the future.

This guide will help you:

  • Identify key and emerging competencies and technical skills needed to support business objectives.
  • Develop a versatile workforce.
  • Improve your function’s efficiency by bridging talent gaps.

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